Privacy Policy

Introduction

At GuatapéTrip, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or book our services.

Information We Collect

Personal Information: When you book a tour or contact us, we may collect your name, email address, phone number, and any other information you choose to provide.

Booking Information: Details about your booking preferences, travel dates, group size, and special requests.

Website Usage: We may collect anonymous data about how you interact with our website, including pages visited and time spent on the site, using cookies and similar technologies.

How We Use Your Information

We use your information to process and confirm tour bookings, communicate with you about your reservation, provide customer support and answer inquiries, improve our services and website experience, and send occasional updates about our tours (only if you've opted in).

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business (such as payment processors), but only to the extent necessary to provide our services to you.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

WhatsApp Communication

When you contact us via WhatsApp, your messages and phone number are processed through WhatsApp's platform. We recommend reviewing WhatsApp's privacy policy for information about how they handle your data. We use WhatsApp solely to communicate with you about tour bookings and inquiries.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, and opt out of marketing communications.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us via WhatsApp at +1 (740) 215-8459.